Pioneer HTP-SB300 - Manual (Page 35)

Additional information 06
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Chapter 6
Additional information
Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is
something wrong with this component, check the points below. Take a look at the other
components and electrical appliances being used, because sometimes the problem may lie there.
If the trouble isn’t sorted out even after going through the checks below, ask your nearest Pioneer
authorized independent service company to carry out repair work.
• If the unit does not operate normally due to external effects such as static electricity disconnect
the power plug from the outlet and insert again to return to normal operating conditions.
Problem Remedy
The power does not turn on. • Disconnect the power plug from the outlet, and insert again.
The system suddenly
switches off. • After about a minute (you won’t be able to switch the unit on during this
time), switch the system back on. If the message persists, call a Pioneer
authorized independent service company.
No sound is output when a
function is selected. • Make sure the component is connected correctly (refer to Connecting
up on page 11).
• Press
MUTE on the remote control to turn muting off.
No image is output when a
function is selected. • Make sure the component is connected correctly (refer to Connecting up
on page 11).
• Select the correct component (use the
INPUT SELECT buttons).
• The video input selected on the TV monitor is incorrect. Refer to the
instruction manual supplied with the TV.
Subwoofer sound is
intermittent. • If another electronic device (cordless phone, Bluetooth wireless
technology device, wireless LAN, microwave oven, etc.) using the same
frequency (2.4 GHz) is operating nearby, change its location.
• The high frequency range utilized by this device for signal transmission
possesses the same characteristics of straight-line transmission,
reflection, refraction, defraction, and interference as ordinary light waves.
As a result, the efficiency of signal transmission may vary depending on
the location, resulting in broken or interrupted sound. In such cases, try
changing the installation location or conditions.
• If signal transmission is ineffective due to excessive distance between
the main unit and subwoofer, try placing the subwoofer closer to the
main unit.
• When using the system in an area subject to frequent static or
electrical noise, try changing the subwoofer’s installation location.
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