Brother PT-9400 User Manual

Page 79

TROUBLESHOOTING

(6) The tape is not ejected correctly after

being automatically cut.

●

Turn off the machine, open the tape com-
partment cover, and remove the tape cas-
sette if one is installed.

●

Using a cotton swab dipped in isopropyl
(rubbing) alcohol, clean off the metal piece
in the exit slot to the left of cutter.

(7) The machine has “locked up” (i.e., noth-

ing happens when a key is pressed).

●

Reset the machine by turning it off, and

while holding down

and

, turn-

ing the machine back on.

☞

All text and formats in the display and all
text files stored in the memory will be
erased.

(8) After turning on the P-touch, the message

“BACKUP MEMORY CLEARED” appears
and all of the files in the memory are lost.

●

The internal backup battery is low. Con-
tact your nearest service representative.

Problem

Solution

Cutter

Cotton swab

Metal piece

(Area to be cleaned)

Code