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Brother PT-9400 User Manual

Page 78

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71

TROUBLESHOOTING

(5) A blank horizontal line appears through

the text in the printed label.

1 Turn off the machine.
2 Open the tape compartment cover, then

remove the tape cassette if one is installed.
The print head and rollers are located in the
tape compartment.

3 Print head: Use a dry cotton swab to gently

wipe up and down along the print head.

Rollers: Use a dry cotton swab to wipe up
and down along each roller while rotating
them with your finger.

4 Install a tape cassette, close the tape com-

partment cover, and then try printing again.

5 If a blank streak still appears in the printed

label, repeat steps

2 through 4 using a

cotton swab dipped in isopropyl (rubbing)
alcohol.

If none of the above works, contact your service
representative.

Problem

Solution

Print head

Print head

Rollers

Cotton swab