Konica Minolta bizhub C650 - Manual (Page 45)

Issued by BT-CSO Ver 1.03 45
Repair
After replacement of the parts, the message “License Management Error occurred” may be
displayed on the control panel.
When it the message appear, it is necessary to perform
repair operation.
¾ The repair operation can be done with accessing LMS. When those parts as listed
below is replaced, the message “License Management Error ”
may be displayed.
¾ When replacing those parts below, please replace it with new parts. When the
parts are replaced with used parts, the message condition can not be solved by
performing the repair operation.
— NVRAM
— Service EEPROM Board
¾ If License Activation Base function was already activated
z While the error message is indicated on the control panel, the License Activation
Base Function will not be disabled.
z When the error message is indicated after replacement of the NVRAM, License
Activation is required after the completion of the repair operation to use the
function again.
¾ If License Activation Base function was not activated
z Even the function was not activated, the message may be indicated if those
parts mentioned before is replaced. MFP can be used without the repair
operation, but to solve it, the repair operation is required.
Overview of Repair Operation
— With accessing LMS with the web browser, it is necessary to enter the Serial
number, Request Code, and Repair Request Code. Then LMS issues Repair
Code. With using the Repair Code issued from LMS, the repair operation will be
preformed. To perform repair operation, the code has to input in the MFP through
the control panel.
— Who to perform the operation
— Customer engineer or sales person
— To access to LMS for repair operation, user ID and password is required.
MFP
[Serial Number]
[Repair request code]
[Request Code]
[Repair Code]
Input
Output
Input
LMS
Repair