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Vollrath SU444 Water Cooled User Manual

Page 32

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Owner’s Manual #513684

26

SU444I2 Model Machines

5.4

TROUBLESHOOTING - MIX PUMP

PROBLEM

POSSIBLE CAUSE

REMEDY

Pump motor does
not run.

1

Power to pump is off.

1

Supply power to pump.

2

Low voltage.

2

Check for low voltage.

3

Mix pump hose jammed inside black
cover/clamp.

3

Disconnect pump from power source. Remove
four cover/clamp thumb screws. Separate
cover/clamp halves and remove outer half.
Remove jammed hose. Clean and re-install
cover/clamp and tighten four thumb screws
securely. Allow motor thermal overload to
reset.

4

Pump motor overloaded.

4

Allow internal thermal overload to reset;
determine overload cause and repair.

5

Pressure switch on pump is defective. 5

Check mechanical operation and continuity of
pressure switch.

6

Defective motor/capacitor.

6

Check motor amperage draw and/or capacitor.
Replace motor or capacitor.

Pump operates but
cylinder will not fi ll.

Note 1: A properly working pump will fi ll an 8 oz. cup with mix in about 9 seconds.

Note 2: Immediately after a bag change the pump may be unable to reestablish it’s prime
with the system at operating pressure. In this case, turn the pump off. Draw 2-3 pints to
reduce system pressure to zero. Turn pump on. Purge remaining air in mix bag and pick-up
hose.

Important: before connecting the pick-up hose to the mix bag, remove as much air
from the mix bag as possible.

1

Out of Mix.

1

Replenish mix supply.

2

Mix pump hose kinked inside black
cover/clamp.

2

Disconnect pump from power source. Remove
four cover/clamp thumb screws. Separate
cover/clamp halves and remove outer half.
Remove jammed hose. Clean and re-install
cover/clamp and tighten four thumb screws
securely. Allow motor thermal overload to
reset.

3

Hoses assembled incorrectly.

3

Refer to diagram for correct hose connections.

4

Mix pump hose service life is
exceeded.

4

Reposition/replace mix pump hose. See
Section 4

5

Mix pump hose not connected to
machine.

5

Connect mix pump hose to machine.

6

Ice crystals in mix.

6

Completely thaw mix prior to use.

7

Mix bag drawn against adapter.

7

Ensure bag is clear of pick-up tube.

8

Foreign objects in mix.

8

Clear blockage. Use fresh mix.

9

Check valve is backwards.

9

Observe fl ow arrow for proper orientation.

Overrun too low or
no overrun.

1

Overrun setting too low.

1

Increase overrun setting.

2

Air leak.

2

Tighten all hose clamps.

3

Air compressor not pumping air.

3

Contact local Stoelting Distributor.

4

Air check valve in backwards.

4

Check arrow for direction of fl ow.

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