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Vollrath O231 Water Cooled User Manual

Page 31

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5.3 TROUBLESHOOTING - MACHINE

PROBLEM

1

Power to machine is off.

1

Supply power to machine.

2

Freeze-up (auger will not turn).

2

Turn Clean/Off/On switch Off for 15 minutes,
then restart.

3

Front door not in place.

3

Assemble front door in place.

1

Drive belt failure.

1

Replace drive belt.

2

Consistency temperature setting is too
firm.

2

Turn Consistency Adjustment knob counter-
clockwise.

3

Refrigeration problem.

3

Check system. (Call distributor for service)

Product is too firm.

1

CutOut Consistency setting too high

1

Adjust the CutOut Consistency (See Section 3)

1

No vent space for free flow of cooling
air.

1

A minimum of 3" of air space at the back. (See
Section 2)

2

Condenser is dirty.

2

Clean the condenser. (See Section 3)

3

CutOut Consistency setting too low

3

Adjust the CutOut Consistency (See Section 3)

4

Auger is assembled incorrectly.

4

Remove mix, clean, reassemble, sanitize and
freeze down.

5

Refrigeration problem.

5

Check system. (Call distributor for service)

1

No mix in hopper.

1

Add mix to the hopper.

2

Drive motor overload tripped.

2

Wait for automatic reset. (If condition
continues, call distributor for service.)

3

Drive belt failure.

3

Replace drive belt.

4

Freeze-up (Auger will not turn).

4

Turn off cylinder, wait for 15 minutes, then
restart.

1

Worn drive belt.

1

Replace drive belt.

2

Freeze-up (Auger will not turn).

2

Turn off cylinder, wait for 15 minutes, then
restart.

3

Not tensioned properly.

3

Adjust belt tension

1

Outside surface of rear auger seal is
lubricated.

1

Clean lubricant from outside of rear seal,
lubricate inside of seal and reinstall.

2

Rear seal missing or damaged.

2

Check or replace.

3

Seal o-ring missing, damaged or
installed incorrectly.

3

Check or replace.

4

Worn or scratched auger shaft.

4

Replace auger shaft.

1

Front door knobs are loose.

1

Tighten knobs.

2

Spigot parts are not lubricated.

2

See Section 3.

3

Chipped or worn spigot o-rings.

3

Replace o-rings.

4

O-rings or spigot installed wrong.

4

Remove spigot and check o-ring.

5

Inner spigot hole in front door nicked or
scratched.

5

Replace front door.

POSSIBLE CAUSE

REMEDY

Machine does not
run.

Front door leaks.

Machine will not
shut off.

Product is too soft.

Product does not
dispense.

Drive belt slipping
or squealing.

Rear auger seal
leaks.

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