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Installation, Troubleshooting – Muxlab HDMI Passive Extender Kit User Manual

Page 2

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© MuxLab Inc. 2011

Installation

Verify that the distance between the HDMI Transmitter and Receiver are within
MuxLab specifications (see Specifications table).


In order to install the HDMI Passive Extender Kit, please follow the steps below:

1.

Connect two (2) lengths of Cat5e (or higher) grade UTP cables to the A and B
connectors on Transmitter (identified as HDMI Passive Extender Source
Side).

2.

Connect the two (2) Cat5e (or higher) grade UTP cables to the A and B
connectors of the Receiver (identified as HDMI Passive Extender Display
Side).

Note: Verify that the cables are connected straight-through (i.e. A to A,

B to B) and not inverted.

3.

Connect the Transmitter directly to the HDMI video source.


4.

Connect the Receiver directly to the HDMI display equipment.


5.

Power on the HDMI equipment and verify the image quality.


6.

The following diagram shows the final configuration.













Troubleshooting

The following tables describe some of the symptoms, probable causes and possible solutions
in respect to the installation of the HDMI Passive Extender Kit. If you still cannot diagnose
the problem, please call MuxLab Customer Technical Support at 877-689-5228 (toll-free in
North America) or (+1) 514-905-0588 (International).

Picture/
Sound

Probable Cause

Possible Solution

No Image

Wiring

Check continuity
Check correct wiring
Verify that A and B Cat5e
cables are not inverted.

No Image

Synchronization

Power off the source and the
display. Power on the
devices.

Flickering
Image

Synchronization

Check cable length

Choppy
Sound

Synchronization

Check cable length

Noise in
image

Weak signal

Check cable length

Green or
pink hue

Cable

Check cables and replace.

Image
Flicker when
powering up
equipment
nearby

Interference

Use STP cables.