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Tables, Troubleshooting – Muxlab LongReach CCTV IP PoE Extender Kit, 1KM User Manual

Page 2

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2.

Attach the surface-mount brackets if required as shown below.

3.

Verify that the distance between the CCTV IP PoE extenders is within MuxLab
specifications (see Specifications table).

4.

To install the Network Side Device:

4a. Connect the extender to the PoE Ethernet Switch with a UTP Cable.
4b. Connect one (1) length of RG59 or RG6 coaxial cable to the COAX

LINK connector on the Extender.

5.

To install the Camera Side Device:

5a. Connect the extender to the camera with a Cat5e/6 cable.
5b. Connect one (1) length of RG59 or RG6 coaxial cable to the COAX

LINK connector on the Extender.

6.

Connect the 24VDC Power supply to the network side device first, and then plug
the power supply into an AC power outlet. If power is present, the green power
LED of the Network and Camera side device will be ON.

7.

Power on the equipment and verify the image quality. The following is a diagram
of a typical configuration.

Tables

Troubleshooting

The following table describes some of the symptoms, probable causes and possible solutions
in respect to the installation of the LongReach CCTV IP PoE Extender Kit, 1Km:

Symptom

Network Side

LEDs

Camera Side

LEDs

Probable Cause

Possible

Solutions

Power IP Traffic Power IP Traffic

No Image

OFF

OFF

OFF

OFF

No power

• Check the power

connection.

No Image

ON

OFF

OFF

OFF

Coaxial Cable

• Check the coaxial

cables.

No Image

ON

OFF

OFF

OFF

Distance

• Check the coaxial

cables length and
quality.

No Image

ON

OFF

ON

OFF

UTP Cable

• Check the UTP Cable

pin out.

No Image

ON

ON

ON

ON

No Traffic

• Check network

configuration.

Choppy Image

ON

BLINK

ON

BLINK

Distance

• Check cable length
• Check the coaxial

cable quality.

If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at
877-689-5228 (toll-free in North America) or (+1) 514-905-0588 (International).

© MuxLab Inc. 2014

© MuxLab Inc. 2014