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Troubleshooting – Muxlab Component Video/Stereo Audio Wall Balun, US User Manual

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© MuxLab Inc. 2010

3.

To install the balun in a single back box, choose a

back box with a depth of 40 mm or more. Connect the
RJ45 plug into the rear of the balun. Secure the balun
with the 2 front screws.

4.

Place a Decora® faceplate (not included) and secure

with the 2 front screws.

5.

Plug one (1) balun into the component video output of

the audio-video source according to the color code of
the RCA cables and jacks.

6.

If Stereo Audio is to be connected (optional), connect

left/right RCA jumper cables between the balun and
the stereo audio equipment at both ends.

7.

Power-on the component video equipment. Check the image quality and refer to the

troubleshooting table below if the image quality is unsatisfactory. The following
diagram shows a typical installation.

Front view

Side view

Rear view

Troubleshooting

The following tables describe some of the symptoms, probable causes and possible
solutions in respect to the installation of the Component Video/Stereo Wall Balun:

Video Symptom

Probable Cause

Possible Solutions

No continuity in video link

Verify cable continuity between pairs of baluns.

Power off

Check power supplies of video equipment.

No video

Improper connection and/or
swapped pair

Check that baluns are connected to correct video
inputs and outputs.

Unusual colors

Reversed polarity

Check wiring and ensure straight-through polarity

Background pattern

EMI interference

Identify possible radiating frequency sources (i.e.
wireless LANs, switching power supplies). Try to
isolate them from the video connection.
Use shielded twisted pair grounded at both ends.

Smearing

Exceeded distance or faulty
UTP cable or crimping

Verify cable. Use higher grade cable if necessary.

Exceeded distance

Verify cable grade. Use higher grade cable if
necessary.
Increase contrast on monitor.

Weak contrast

Unusual link attenuation

Verify cable distance using ohmmeter or cable tester.

Image not stable

Defective link or equipment

Verify video equipment interface integrity.

Slowly moving noise or
horizontal bars

Missing ground (GND)

Ensure that at least the video source or display has a
3-prong AC power plug, grounded antenna coax cable
or any grounded device in the link that can help clear
up the interference.
A single ground in the link is recommended.

Horizontal hum bars
moving slowly

Substantial cross-talk
between multiple video
sources

Consecutively turn off other video sources to
determine which video source is the cause of
interference.

Snowy picture

Distance is near limit

Verify cable grade. Use higher grade cable if
necessary.
Reduce color intensity at monitor.

Poor image

EMI interference

Check that wiring is not too close to transformers,
ballast’s, air conditioners, RF transmitters or similar
equipment.
Use of power conditioner may help.

Audio Symptom

Probable Cause

Possible Solutions

Missing continuity in the
circuit

Verify and correct the circuit.

No audio

Power-off

Check power supplies of audio equip.

Missing channel

Cabling problem between
the sound source and the
audio speakers

Check audio speaker cabling.

EMI interference

Check that wiring is not too close to transformers,
ballasts, air conditioners, RF transmitters or similar
equipment.

Noise, static

Distance exceeded or
unusual cable attenuation

Check cable distance and cable grade. Also lifting
GND on transmitter or receiver side may help.

If you still cannot diagnose the problem, please call MuxLab Customer Technical
Support at 877-689-5228 (toll-free in North America) or (+1) 514-905-0588
(International).