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Troubleshooting – Muxlab Component Video/Analog Audio Wall Plate Balun, US User Manual

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© MuxLab Inc. 2010

2.

To install the balun in a single back box, choose a back box

with a depth of 40 mm or more. Connect the RJ45 plug into
the rear of the balun. Secure the balun with the 2 front screws.

3.

Place a Decora® faceplate (not included) and secure with the

2 front screws.

4.

Plug one (1) balun into the component video coaxial cable

output of the video source according to the color code of the
RCA connectors.

5.

Plug the second balun into the component video coaxial cable input of the video

screen or receiver at the remote end.

6.

Complete the connection between the two baluns, using standard Cat 5E/6 twisted

pair cable and connecting hardware, terminated on RJ45 plugs at both ends. Ensure
that there are no split pairs or taps.

7.

If analog audio is to be connected (optional), connect an RCA lead between the

balun and the analog audio equipment at both ends.

8.

Power-on the component video equipment. Check the image quality and refer to the

troubleshooting table below if the image quality is unsatisfactory. The following
diagram shows a typical installation.

Front view

Side view

Rear view

Troubleshooting

The following tables describe some of the symptoms, probable causes and possible
solutions in respect to the installation of the Component Video/Analog Audio Balun:

Video Symptom

Probable Cause

Possible Solutions

No continuity in video
link

Verify cable continuity between pairs of
baluns.

Power off

Check power supplies of video equipment.

No video

Improper connection
and/or swapped pairs

Check that baluns are connected to correct
video inputs and outputs.

Unusual colors

Reversed polarity

Check wiring and ensure straight-through
polarity.

Background pattern

EMI interference

Identify possible radiating frequency
sources (i.e., wireless LANs, switching
power supplies). Try to isolate them from
the video connection. Use shielded twisted
pair grounded at both ends.

Smearing

Exceeded distance

Verify cable grade. Use higher grade cable
if necessary.

Exceeded distance

Verify cable grade. Use higher grade cable
if necessary. Increase contrast on monitor.

Weak contrast

Unusual link attenuation

Verify cable distance using ohmmeter or
cable tester.

Image not stable

Defective link or
equipment

Verify video equipment interface integrity.

Horizontal bars moving
slowly

Substantial crosstalk
between multiple video
sources

Consecutively turn off other video sources
to determine which video source is the
cause of interference.

Snowy picture

Distance is near limit

Verify cable grade. Use higher grade cable
if necessary. Reduce color intensity at
monitor.

Audio Symptom

Probable Cause

Possible Solutions

EMI interference

Check that wiring is not too close to
transformers and ballasts.

Poor audio quality

Split pair

Ensure that the UTP pairs are not split and
that each pair of wires is twisted.

No power

Check your audio system for power.

Open circuit

Check wiring to ensure continuity.

No audio

Defective balun

Change baluns for another pair.

Audio phase cancellation Reversed wires

Check for straight-through wiring.

Audio weak

Distance specifications
exceeded

Check DC loop resistance and verify if
distance spec is exceeded. Reduce cable
length or eliminate high-loss components.

If you still cannot diagnose the problem, please call MuxLab Customer Technical
Support at 877-689-5228 (toll-free in North America) or (+1) 514-905-0588
(International).