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Troubleshooting – Muxlab Stereo Audio Balun User Manual

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© MuxLab Inc.

Note: The Stereo Audio Balun is phase polarity sensitive. Therefore, in order to
achieve full stereo audio quality, please ensure that the wiring is straight-through and
according to EIA568 (A or B) standard.

3.

Verify the colors of the RCA plugs and connect one (1) Stereo Audio Balun to
the left-audio and right-audio RCA connectors of the audio source.

4.

Verify the colors of the RCA plugs and connect a second Stereo Audio Balun to
the left-audio and right-audio RCA connectors of the audio receiver at the
remote end.

5.

Complete the connection between the two (2) baluns, using standard UTP
cable, connector blocks and appropriate modular RJ45 outlets.

6.

Power-on the audio equipment and check the audio quality. The audio should
be clear within the maximum specified distances. The following diagram shows
a typical configuration.
















Troubleshooting

The following table describes some of the symptoms, probable causes and possible solutions
in respect to the installation of the Stereo Audio Balun. If you still cannot diagnose the
problem, please call MuxLab Customer Technical Support at 877-689-5228 (toll-free in North
America) or 514-905-0588 (International).

Symptom

Probable Causes

Possible Solutions

Poor audio
quality

EMI interference.

Check that wiring is not too close to
transformers and ballasts.

Split pair

Ensure that the UTP pairs are not
split and that each pair of wires is
twisted.

No audio

No p ower

Check your audio system for power.

Open circuit

Check wiring to ensure continuity

Defective balun

Change Stereo Audio Baluns for
another pair.

Audio phase
cancellation

Reversed wires

Check for straight-through wiring.

Audio weak

Distance specifications
exceeded

Check DC loop resistance and verify
if distance spec is exceeded. Reduce
cable length or eliminate high-loss
components.