AT&T 265 - Manual (Page 35)

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IN CASE OF DIFFICULTY
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• Ensure the telephone handset cord is properly and securely connected to
the handset and the telephone base.
• Ensure four new AA batteries are installed properly.
• You must subscribe to service from your local telephone service provider
to see call information on the screen (see About Caller Identification in
Before You Begin).
Screen displays extension used, and none are
• Check to ensure all line cords are properly and securely connected.
No caller ID information when on a call
• Ensure your service provides caller ID information when on a call. This is
sometimes known as Caller ID with Call Waiting, or type II caller ID.
• Ensure you have the call waiting feature on this telephone set to ON (see
Display screen options in Feature settings).
• The phone cannot display the information if another telephone on the
same line is in use. Ensure all extensions are on hook.
• Ensure you have installed four new AA batteries properly (see Installation).