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Viewer's guide – Sony SVR-2000 User Manual

Page 107

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SDOC-00057-000 Rev. B

Viewer's Guide

How to activate and use your TiVo

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Service

TiVo is dedicated to providing you with quality support and customer service. If you have

questions or difficulties, we would like to hear from you.

Troubleshooting

Check the Troubleshooting section of this document and of the Installation Guide that came with your Digital

Video Recorder.

Online Customer Support

Check the TiVo website at www.tivo.com/support. It contains Online Customer Support on a number of

topics, including hookup and setup. You'll also find the latest information about TiVo there, including Service

Updates, the TiVo Service Agreement, and TiVo's Privacy Policy.

Telephone Customer Support

After checking Troubleshooting and Online Customer Support, call our Telephone Customer Support using the

phone number on the back of the Installation Guide or Start Here booklet.

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