Sony DSC-P51 User Manual

Page 86

Computers

Symptom

Cause

Solution

You do not know the OS of
your computer.

—

p Check “Recommended computer environment” (page 44).

You cannot install the
USB driver.

—

p In Windows 2000, log on as Administrators (page 45).

Your personal computer
does not recognize your
camera.

• The camera is turned off.
• The battery level is too low.
• You are not using the supplied USB cable.
• The USB cable is not connected securely.

• [USB CONNECT] is set to [PTP] in the SET UP

settings.

• The USB connectors on your personal computer

are connected to other equipment besides the
keyboard, the mouse, and your camera.

• The USB driver is not installed.
• Your computer does not properly recognize the

device because you connected the camera and
your computer with the USB cable before you
installed the “USB Driver” from the supplied
CD-ROM.

p Turn on the camera (page 20).

p Use the AC power adaptor (not supplied) (page 19).

p Use the supplied USB cable (page 47).

p Disconnect the USB cable, and connect it again securely. Make

sure that “USB MODE” is displayed on the LCD screen
(page 47).

p Set it to [NORMAL] (pages 55, 98).

p Disconnect the USB cables except for those connected to the

keyboard, the mouse, and your camera.

p Install the USB driver (page 45).

p Delete the erroneously recognized device from your computer,

then install the USB driver (pages 45 , 49).

You cannot copy images.

• The camera is not correctly connected to your

computer.

• The copy procedure differs depending on your

OS.
—

p Connect the camera and your computer correctly using the USB

cable.

p Follow the copy procedure that your OS suggests (pages 48, 49,

p If you are using the “PIXELA ImageMixer for Sony” software,

click on HELP.

The image cannot be
played back on a
computer.

—

p If you are using the “PIXELA ImageMixer for Sony” software,

click on HELP.

p Consult the computer or software manufacturer.