Sony PCG-GRS100 - Manual (Page 67)

Playing DVDs
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1 Restart the computer by pressing Ctrl+Alt+Delete, and selecting
Restart from the Shut Down menu of the Windows Task Manger
dialog box.
2 Remove the CD or DVD from the optical drive.
3 Check the disc for dirt or damage. If you need to clean the disc, see
“How do I maintain CDs and DVDs?” for instructions.
❑ If you are playing a CD or DVD and cannot hear sound, follow these steps:
❑ Double-click the Volume icon on the Windows taskbar, and click to
cancel the Volume Control and CD Audio Mute check boxes.
❑ Check the volume setting in the audio mixer.
❑ If you are using external speakers, check the volume settings on the
speakers and the connections between the speakers and the computer.
❑ Make sure the CD audio feature is enabled and the correct driver
software is installed. Follow these steps:
1 Click Start on the Windows® taskbar, and click Control Panel,
Performance and Maintenance, and System. The System
Properties window appears.
2 Select the Hardware tab, and then click Device Manager. The
Device Manager window appears.
3 Double-click the listed DVD/CD-ROM drive. The Properties
window appears.
4 Click the Properties tab, and click to select the Enable digital CD
audio for this CD-ROM device check box, if it is not selected.
5 Select the Driver tab, and click Driver Details to confirm the
driver software.
❑ Make sure an adhesive label was not attached to the CD or DVD. Adhesive
labels can come off while the disc is in the optical drive and damage the
drive or cause it to malfunction.
❑ If a region code warning appears, the disc may be incompatible with the
optical drive. Check the DVD package to make sure the region code is
compatible with the optical drive.
❑ If you notice condensation on the computer, do not use the computer for at
least one hour. Condensation can cause the computer to malfunction.