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Chapter 3, Troubleshooting – Allied Telesis AT-MC1005/4 User Manual

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Chapter 3

Troubleshooting

Follow the guidelines below to test and troubleshoot the installation in the
event a problem occurs.

If the PWR LED is OFF, do the following:

If the media converter is installed on a desktop, check to be sure that
the power adapter is securely connected to a power outlet and that the
power adapter cable is securely connected to the back of the media
converter.

If the media converter is installed in an AT-MCR12 chassis, check that
the unit is fully seated in the slot. Installing a redundant power supply
is recommended if the chassis is fully loaded with (a combination of)
AT-MC1004 or AT-MC1005/x Series Media Converters.

Verify that the power outlet has power by connecting another device
to it.

Try using another power adapter.

If the LNK LED for the twisted pair port is OFF, do the following:

Check that the end-node connected to the port is powered ON and is
operating properly.

Check that the twisted pair cable is securely connected to the twisted
pair port on the media converter and on the remote end-node.

Make sure that the twisted pair cable does not exceed 100 meters (328
feet) and that you are using Category 5 or better cable.

Verify that the end-node is operating at 1000 Mbps and full-duplex
mode.

This manual is related to the following products: