Appendix – Samsung HT-H7730WM-ZA User Manual
Page 58

58
- English
Appendix
Symptom
Check/Remedy
The aspect ratio cannot be
changed.
~ You can play 16:9 Blu-ray/DVD discs in 16:9 Full mode, 4:3 Letter Box
mode, or 4:3 Pan-Scan mode, but 4:3 Blu-ray/DVD discs are played in 4:3
mode only. Refer to the Blu-ray Disc jacket, and then select the appropriate
function.
~ The product is not
working.
(Example: The power
goes off or you hear a
strange noise.)
~ The product is not
working normally.
~ Press and hold the remote control's e (
ExIT
) button for 5 seconds in
STANDBY mode. This will reset the unit.
- Using the RESET function will erase all stored settings.
Do not use this function unless necessary.
you have forgotten the
rating level password.
~ With no disc in the product, press and hold the product's @ button for
longer than 5 seconds. INIT appears on the display and all settings will return
to their default values.
- Using the RESET function will erase all stored settings.
Do not use this function unless necessary.
Can't receive radio
broadcasts.
~ Is the antenna connected properly?
~ If the antenna's input signal is weak, install an external FM antenna in an
area with good reception.
While listening to Tv audio
through the product, there
is no sound.
~ If you press the OpEN/CLOSE ^ button while listening to TV audio using the
D. IN or AUX functions, the Blu-ray/DVD disc functions are turned on and
the TV audio is muted.
"Not Available" appears on
screen.
~ The features or action cannot be completed at this time because:
1. The Blu-ray/DVD disc's software restricts it.
2. The Blu-ray/DVD disc's software doesn’t support the feature (e.g., angles)
3. The feature is not available at the moment.
4. You’ve requested a title or chapter number or search time that is out of
range.
If the HdMI output is set to
a resolution your Tv cannot
support (for example,
1080p), you may not see a
picture on your Tv.
~ Press and hold the @ button on front panel for more than 5 seconds with no
disc in the product. All settings will revert to their factory settings.
No HdMI output.
~ Check the connection between the TV and the HDMI jack of the product.
~ Check if your TV supports 480p/720p/1080i/1080p HDMI input resolution.
Abnormal HdMI output
appears on the screen.
~ If random noise appears on the screen, it means that TV does not support
HDCP (High-bandwidth Digital Content Protection).