Troubleshooting – Samsung HMX-Q10UN-XAA User Manual
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Troubleshooting
Storage media
Message
Icon
Informs that...
Action
Not Formatted
The memory card is not formatted in this camcorder.
Format the memory card using this camcorder.
•
Not Supported
Format
The memory card may have been formatted by
another device and may still have existing images on
it.
Files cannot be played as the memory card
format is not supported by the camcorder.
Format the card using the camcorder or replace
the card with a card formatted correctly.
•
•
Not Supported Card
The memory card is not supported in this
camcorder.
Replace the memory card with a recommended
card.
•
Low Speed Card.
Please record at a
lower resolution.
-
The memory card is not fast enough to record at
this resolution.
Record video at a lower resolution and quality.
Replace memory card with a faster card.
•
•
Recording
Message
Icon
Informs that...
Action
Write Error
-
Some problem occurred while writing data to
storage media.
Turn the camcorder's power off and on for data
recovery.
If a file is not recovered, use the camcorder
to format the storage media after backing up
important files to a PC or another storage media.
•
•
Recovering Data…
Don’t power off and
keep card inside.
-
The file was not created normally.
Wait until data recovery is finished.
Never turn off the power or eject memory card
during recording.
•
•