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Troubleshooting, Warning indicators and messages – Samsung HMX-Q10UN-XAA User Manual

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Troubleshooting

Before contacting a Samsung authorised service center, perform the following simple checks.
They may save you the time and expense of an unnecessary call.

WARNING INDICATORS AND MESSAGES

Problems may occur because of the following reasons. Check the information and take corrective action.

Battery

Message

Icon

Informs that...

Action

Low Battery

-

The battery is almost discharged.

Replace with a charged battery or connect the
AC power adaptor.

Check authenticity
of the battery.

-

The battery cannot pass authenticity check.

Check whether the battery is authentic. If not,
change to an authentic Samsung battery.
We recommend you use only genuine Samsung
batteries in this camcorder.

Storage media

Message

Icon

Informs that...

Action

Insert Card

There is no memory card inserted in the memory
card slot.

Insert a memory card.

Card Full

There is not enough space to record on the memory
card.

Delete unnecessary files from the memory card.
Back-up files to a PC or another storage media,
and then delete unneeded files.
Replace the memory card with another card that
has enough free space.


Card Locked

The write protection tab on an SD or SDHC card
has been set to lock.

Release the write protection tab.

Card Error

The memory card has a problem and the camcorder
cannot recognize it.

Replace the memory card with another card.

This manual is related to the following products: