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Before contacting a service centre – Samsung L74 User Manual

Page 81

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80

Before contacting a service centre

The camera suddenly stops working while in use
Ɣ The camera stopped due to a malfunction

¬ Remove /re-insert battery and switch the camera on.

The images are unclear
Ɣ A picture was taken of the subject without setting an appropriate macro mode

¬ Select an appropriate macro mode to take a clear image.

Ɣ Taking a picture beyond the flash range

¬ Take a picture within the flash range.

Ɣ The lens is smudged or dirty

¬ Clean the lens.

The flash does not fire
Ɣ Flash off mode has been selected

¬ Dis-engage flash off mode.

Ɣ The camera mode can’t use flash

¬ Refer to the FLASH instruction (p.27).

Incorrect date and time is displayed
Ɣ The date and time have been set incorrectly or the camera has adopted the

default settings

¬ Reset the date and time correctly.

The camera buttons do not operate
Ɣ Camera malfunction

¬ Remove/re-insert battery and switch the camera on.

A card error has occurred while the memory card is in the camera.
Ɣ Incorrect memory card format

¬ Re-format the memory card.

The images don’t play back
Ɣ Incorrect file name (Violation of DCF format)

¬ Do not change the image file name.

Colour of image is different to the original scene
Ɣ White balance or effect setting is incorrect

¬ Select appropriate White balance and effect.

Images are too bright
Ɣ Exposure is excessive

¬ Reset exposure compensation.

No image on external monitor
Ɣ The external monitor has not been connected properly with the camera

¬ Check the connection cables.

Ɣ There are incorrect files in the memory card

¬ Insert a memory card that has correct files.

When using the PC’s explorer, the [Removable Disk] file does not show
Ɣ Cable connection is incorrect

¬ Check the connection.

Ɣ The camera is off

¬ Turn the camera on.

Ɣ The operating system is not Windows 98SE, 2000, ME, XP, Vista / Mac OS

Mac OS 10.1 ~ 10.4. Alternatively the PC does not support USB

¬ Install Windows 98SE, 2000, ME, XP, Vista / Mac OS 10.1 ~ 10.4. to

PC that supports USB.

Ɣ The camera driver is not installed

¬ Install a [USB Storage Driver] provided with a camera.