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Troubleshooting, Repair – Campbell Scientific AL200 ALERT2 Encoder, Modulator, and Sensor Interface User Manual

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AL200 ALERT2 Encoder, Modulator, and Sensor Interface

10. Troubleshooting

Problem

Possible Causes

The AL200 will not transmit event-

triggered data.

• The AL200 is currently connected

to Device Configuration Utility and

data transmissions are being

suppressed.

• The event threshold is not properly

set.

• The AL200 is not currently

measuring a level that exceeds the

event threshold.

• The AL200 has not obtained an

initial GPS fix.

The Test Button is not initiating a

data transmission.

• The AL200 has not obtained an

initial GPS fix.

• The AL200 has been configured as

a datalogger peripheral and the test

button functionality has been

disabled.

The AL200 is reporting incorrect

values.

• The applied multipliers and offsets

are not correct.

• There is an issue with the attached

sensor or sensor wiring.

The radio LED is always red.

• The AL200 has been configured to

keep the radio always on.

The GPS LED is on longer than the

maximum allowed on time.

• The GPS module is attempting to

obtain leap second information and

may be on for up to 13 minutes.

11. Repair

The AL200 is designed to give years of trouble-free service with reasonable

care. However, if factory repair is needed, first contact a Campbell Scientific

application engineer to obtain an RMA (Return Materials Authorization)

number. An RMA number and product-safety documents are required prior to

any repair shipments being accepted at Campbell Scientific. See the

Assistance statement at the beginning of this manual for more information.

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