PHASE RESEARCH 2000 Series - Manual (Page 13)

PHASE RESEARCH
USER GUIDE
SECTION 1 - INTRODUCTION 1-1
SECTION 1 - INTRODUCTION
1-1 General
The Fast Track 2+2/386 2000 Series Timer (herein also referred to as the Timer) helps you
operate a drive-thru store more efficiently and profitably by tracking the progress of customer
vehicles through the ordering and delivery process. Management and staff can use this
information in crucial ways:
# To analyze service time
# To improve productivity
# To set performance goals and incentives
# To measure performance
# To predict staffing requirements based on past experience
# To compare shifts, seasons, and stores
1-2 Elements of a Fast Track 2+2/386 2000 Series Timer
A Timer consists of the following elements:
# A Main Console with:
H a Liquid Crystal Display (LCD)
H Status Lights for monitoring eight stations
H a Thermal Printer
H a Keypad for controlling system operation
# Up to five large, LED Remote Displays that show time and give performance information
by flashing average times during non-active timing. These Displays use a series of audio
beeps to indicate satisfaction of performance goals. A sixth LED Two-Color Remote
Display is used as a Special Percentage Remote. It displays the percentage of cars that
satisfies the A-grade target time on any selected event.
# Sensor data channels that detect vehicles in the drive-thru lanes. (Loops embedded in the
drive-thru pavement are a typical kind of vehicle sensor.)
# Communication sensor data channels that detect conversation between employees and
customers.