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PHASE RESEARCH 2000 Series User Manual

Page 110

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DEFINITIONS OF TERMS

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PHASE RESEARCH
USER GUIDE

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GREET TIME-

The time taken to respond to a car that has arrived at the Menu Board/order point

MAX CARS-

The Timer’s automatic subtraction of a car when the actual number of cars exceeds the number

that has been programmed (using the drive-thru configuration feature)

MULTI-STATION EVENT-

An event that starts and stops an event timer from two or more detection points;

there may be up to four such events

PERIOD-

A user defined block of time used with the Manual Reporting feature.

POWER OFF-

The time at which the unit loses power

POWER ON-

The time at which the unit regains power

PULLOUTS-

The operator’s manual subtraction of a car that has taken more than the allotted time to reach the

next detection point.

REMOVE CAR-

A manual method by which cars are subtracted from the drive-thru

RESET LOOP-

The resetting of a Loop and/or Loop Detector due to the false detection of a car (phantom car)

RESET MEMORY-

Removes all events stored in memory

CAUTION:

DO NOT USE THE RESET MEMORY FEATURE WITHOUT FIRST
CONTACTING PHASE RESEARCH
CUSTOMER SERVICE OR YOUR
LOCAL DEALER

SET PARAMETERS-

User defined settings specific to each store

SHIFTS-

Up to four (4) time periods can be entered into the system to break the day into segments. Each shift

automatically ends at the beginning of the following shift.

SINGLE-STATION EVENT-

An event that starts and stops an event timer from a single detection point; there

may be up to eight such events

TARGET TIMES-

Associated with dayparts, these are used to categorize service times on a grading scale and

can be set for any event in the system

TECH CODE-

Allows full access to the Timer; used to protect features such as RESET MEMORY and

DRIVE-THRU CONFIG.

4W PERIOD-

A block of time of 4 consecutive weeks on which reports are based in lieu of monthly reporting.