MagTek MINI MICR USB - Manual (Page 52)

MINI MICR USB with 3-Track MSR
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07
MISSING CHARACTERS
Possible causes for this problem are:
• Feeding the check - When feeding the check, make sure that the MICR line is at the bottom
and the printed side of the check is facing the MagTek logo on the MICR Reader.
Determine if any of the conditions described above are true:
◊ If yes, rectify and continue to step 02.
◊ If no, continue to step 08.
08 COMMUNICATION PARAMETERS DO NOT MATCH
Verify that the communication parameters of the MICR Reader match the parameters of the PC.
Use MICRbase to verify/change the communication parameters.
Determine if the condition described above is true:
◊ If yes, rectify and continue to step 02.
◊ If no, continue to step 14.
09
INCORRECT FORMAT
Possible causes for this problem are:
• Incorrect Format Number - the current Check data format in the MICR Reader is not the
desired format. Use MICRbase to verify/change the format.
• Incorrect Message Format - the current Message format in the MICR Reader is not the
desired format. Use MICRbase to verify/change the Message format.
Determine if any of the conditions described above are true:
◊ If yes, rectify and continue to step 02.
◊ If no, continue to step 17.