Eliminating minor faults yourself – Siemens KA62DV71 User Manual
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Eliminating minor faults yourself
Before you call customer service:
S Please check whether you can eliminate the fault yourself based on the following information.
S Run an appliance selfĆtest (see chapter Appliance selfĆtest").
You must pay for customer service advice ć even during the warranty period!
Fault
Possible cause
Remedial action
Temperature differs greatly
from the set value.
In some cases it is adequate to switch off the appliance
for 5 minutes.
If the temperature is too high, wait a few hours and check
whether the temperature has approached the set value.
If the temperature is too low, check the temperature again
the next day.
No display on the display
panel.
The mains plug of the appliance is not in the socket
properly. The fuse for the domestic supply is switched
off.
Check whether the power is on, the fuse must be switched
on.
E" is indicated on the
display panel.
Electronics module defective.
Call customer service.
Warning signal sounds and
the temperature display on
the freezer compartment
flashes.
The freezer compartment is too warm! Frozen food is
at risk!
S The ventilation openings have been covered.
S Freezer compartment door is open.
S Too much food was placed in the freezer
compartment at once.
Press the alarm/lock" button to switch off the warning
signal and the flashing display.
The warmest temperature reached in the freezer
compartment is indicated on the temperature display
of the freezer section for 10 seconds.
Note: Frozen food which has started thawing or which has
thawed can be refrozen if meat and fish were above +3 °C
for not more than one day or other frozen food was above
+3 °C for not more than three days.
The interior light is not
functioning.
The light switch for the freezer or refrigerator
compartment is sticking.
Check whether the light switch can move.
The light (LED) is defective.
See chapter Light".
The appliance becomes
slightly louder for a brief
period.
Not a fault! Your appliance is designed to save energy. Under certain conditions (e.g. activation of the Super function)
the appliance must work harder for a brief period and therefore becomes slightly louder.
Appliance has no
refrigerating capacity.
The interior light is not
functioning.
Power failure; the fuse has been switched off;
the mains plug has not been inserted properly.
Check whether the power is on, the fuse must be switched
on.
The refrigerating unit
is switching on more
frequently and for longer.
Appliance door opened frequently.
Do not open the door unnecessarily.
Large quantities of fresh food are being frozen.
Do not exceed max. freezing capacity.
The ventilation openings have been covered.
Remove obstacles.
The temperature in the
refrigerator or freezer
compartment is too cold.
Temperature has been set too low.
Select a warmer temperature
(see Setting the temperature").
The frozen food is frozen
solid.
Loosen frozen food with a blunt object. Do not use a knife
or pointed object.
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