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Customer support – HighPoint RocketRAID 2320 User Manual

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Customer Support

If you encounter any problems while utilizing the RocketRAID 2320, or have any
questions about this or any other HighPoint product, feel free to contact our Cus-
tomer Support Department.

Troubleshooting Checklist

Before contacting our Customer Support department:

Make sure the latest BIOS, driver and RAID Software have been installed for the
RocketRAID 2320. Updates are available from our website.

Prepare a list of the computer system’s hardware and software (motherboard, CPU,
memory, other PCI devices/host adapters, operating system, applications).

Contact Information

E-mail address: [email protected]

Phone: 510-623-0968 (request for support)

9:00AM-6:00PM, Pacific Standard Time

Additional information about HighPoint products is available from our web site:

http://www.highpoint-tech.com

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Customer Support