Sol Transit Shelter Ad Light - Manual (Page 22)

22 rev. 0512 MKTG-IM-TOLAR-TSAL-BACK TO BACK-003
Installation and Owner’s Manual | TSAL B2B Series
PROBLEM POSSIBLE CAUSE SOLUTION
The light does not turn on at all. 1. The battery is discharged. 1. Charge the battery.
2. The battery is bad. 2. Replace the battery.
3. The LED fixture is bad. 3. Replace the LED fixture.
4. The fuse is blown. 4. Replace the fuse.
5. The controller is bad. 5. Check the controller.
The light turns on at dusk but does
not turn on again at dawn (split run
time). 1. The run time exceeds the
maximum run time for your model
and location. 1. Contact Sol for assistance.
2. Low battery voltage caused by
inclement weather. 2. Allow for two to three days of
consecutive sunny weather to
charge the battery pack.
3. Low battery voltage caused by
shading of the solar panel. 3. Clear tree branches and other
obstructions from the vicinity of the
solar panel.
4. The batteries are bad. 4. Replace all three batteries
The red LED on the controller
remains illuminated. 1. Low battery voltage caused by
inclement weather. 1. Allow for two to three days of
consecutive sunny weather to
charge the battery pack.
The light does not operate every
day. 1. Low battery voltage caused by
shading of the solar panel. 1. Clear tree branches and other
obstructions from the vicinity of the
solar panel.
2. The batteries are bad. 2. Replace all three batteries.
The fuse blows repeatedly. 1. There is a short circuit in the
wiring. 1. Check all system wiring for a
short circuit.
5.3 In-Warranty Service Instructions
A Returned Merchandise Authorization (RMA) number must be obtained from Sol Inc before equipment
can be returned for repair or replacement under warranty.
To obtain an RMA, simply send an e-mail to [email protected]. Be sure to include the information
outlined below.
We require the following information before we can issue an RMA number:
•
Model Number of the product being returned
• Serial Number of the product being returned
• A description of the problem
• The address to which the repaired or replaced product is to be shipped
Equipment being returned must be properly packaged to protect it from damage during shipment.
Shipping costs and insurance to Sol Inc are the responsibility of customer.
Upon verification of failure due to defects in materials or workmanship, we will either repair or replace the
product at our discretion. The customer will be responsible for all shipping and handling charges for any
equipment that is sent to Sol Inc in error (no definable problems).
5.2 Troubleshooting