Telenav for AT&T Supported Devices: v5.1 for Windows Mobile; HTC Advantage Users Guide - Manual (Page 44)

© TELENAV, INC. 2003-2007 PAGE 44 OF 45
Why does the GPS not work near buildings and other tall objects?
The GPS uses signals from satellites so it needs a clear view of the sky. Tall buildings and other objects that block
the GPS receiver’s view to the sky may make it impossible to determine your location. Sometimes the satellites are
not overhead but near the horizon; in these cases, the device must have a clear view of the horizon.
How do I know that the GPS has a signal?
The TeleNav GPS Navigator application on your phone alerts you if you do not have a valid GPS signal. If this
happens, move to an area where there is a clear view of the sky so the GPS satellite signal has access to the
device.
What happens if I’m using TeleNav GPS Navigator for driving directions and I lose the GPS signal while
driving across a bridge or through a tunnel or lose the GPS signal for some other reason?
TeleNav GPS Navigator remembers the speed at which you were driving before losing the GPS signal. TeleNav
GPS Navigator continues to give you driving directions based on an estimate of the projected distance that you
may have traveled at your last recorded rate of speed. TeleNav GPS Navigator recalculates your current position
when you regain a GPS signal and adjusts your driving directions accordingly.
19. Customer Support
Send an email with your questions or comments to TeleNav GPS Navigator Customer Support, or enter a
comment through the TeleNav GPS Navigator website. We will promptly reply to your inquiries.
TeleNav Customer Support
Phone: 1-888-353-6284 (toll-free, 24x7)
Email:
[email protected]
Website: www.telenav.com