Telenav for AT&T Supported Devices: v5.1 for Windows Mobile; HTC Advantage Users Guide - Manual (Page 42)

© TELENAV, INC. 2003-2007 PAGE 42 OF 45
17. Error Conditions
Account Cancelled
You do not have a valid TeleNav GPS Navigator account. Contact TeleNav GPS Navigator Customer Care at
1-888-353-6284.
Account Not Found
You do not have a valid TeleNav GPS Navigator account. Contact TeleNav GPS Navigator Customer Support at
1-888-353-6284.
GPS Signal Weak or No GPS Data
Move to an area where your device has a clearer view of the sky. Please note that some car windshields that have
heat-reflective coatings may reduce the quality of the GPS signal.
Invalid Login
Your account number is your 10-digit mobile phone number beginning with area code. Your PIN is a 4-digit number
that you assign. Your PIN can be accessed from the Contact option in the TeleNav GPS Navigator Tools/Extras
menu.
If for some reason you cannot access your PIN, contact TeleNav GPS Navigator Customer Care at
1-888-353-6284.
Please input password
You must provide a four digit personal identification number (PIN) along with your mobile telephone number to log
into TeleNav GPS Navigator.
Please input phone number
You must provide your mobile telephone number to log into TeleNav GPS Navigator.
Password needs 4 digits
You must provide a four digit personal identification number (PIN) along with your carrier mobile number to log into
TeleNav GPS Navigator.
Phone number needs 10 digits
Enter the entire 10 digit phone number, not prefixed by 1.
TeleNav GPS Navigator Encountered An Error
TeleNav GPS Navigator is having technical problems with the specific request that you made. This can be due to
an address that it cannot find, or mapping data that does not allow routing from where you are to where you want to
go. In this case, try to use a nearby address.