Telenav for T-Mobile Supported Devices: v4.4 for BlackBerry 8100 Pearl - Manual (Page 31)

© TELENAV 2003-6 PAGE 31 OF 33
10. Exiting TeleNav
If at anytime you wish to exit TeleNav, press MENU to present the options menu, and go to TeleNav Home. If you
are on the TeleNav home page, press ESCape to exit TeleNav.
11. The TeleNav Web Site
Using the features described below requires you to log into the website using your carrier telephone number
(TeleNav account number), and TeleNav PIN. When you log in, you will be taken to the Account Management
page.
Account Management
Within Account Management, you will find links that allow you to change your e-mail address and PIN and set your
home and work addresses. The home and work addresses are not used by TeleNav on the 8100 since it has local
management of Favorite Addresses.
Preplanning
Click the Preplan My Trip link to enter new addresses for use within TeleNav on your phone. You can also use this
page to remove addresses you no longer need. After you use website preplanning, be sure to use REFRESH LIST
on your phone so that TeleNav can learn about the changes.
Customer Service
If you need to reach customer service, you can use the Contact Us link on the right side of the web page after
signing in. You can also call us at 888-353-6284 (toll free) for most service issues.
If you need to migrate your TeleNav account to a different phone number, please call TeleNav Customer Care at
888-353-6284. For security reasons, you cannot perform this change unassisted.
12. FAQ’s
How do I increase or decrease the voice prompt volume and control the backlighting?
The backlight and speaker volume levels can be controlled from within TeleNav’s Preferences. If the speaker
volume is set to at least mid-range and you are still not receiving audio prompts verify that your handheld profile is
not set to vibrate or quiet. To change your profile settings, highlight the Profiles icon that looks like a loudspeaker
and press the Enter key.
Why do I need the data service?
The data plan allows you to access nationwide routes, maps, and Finder content from the TeleNav servers using
the data communication features of your handheld. These services are different from your cellular airtime.
To order a data plan call your carrier’s customer support team or visit your dealer.
How long after I apply for the data service until I can use my TeleNav system?