Telenav for T-Mobile Supported Devices: v4.4 for BlackBerry 8100 Pearl - Manual (Page 28)

© TELENAV 2003-6 PAGE 28 OF 33
3. In the Options screen, highlight Applications and click the trackball once. Depending on your hardware
you may need to first enter Advanced Options.
4. Press MENU key to expose the applications list.
5. Highlight TeleNav for the BlackBerry and press the Enter.
6. Highlight Delete from the menu and press Enter.
9. Error Conditions
Unable to reach TeleNav server
You may see this message for several different reasons: a) your data plan is not
active, b) your WIX services are not enabled, c) you are outside of coverage, d)
the data network is currently experiencing difficulties, or e) the TeleNav server is
not acknowledging your phone’s attempt to communicate.
You should call your carrier’s customer support to see if it is a) through d), and
TeleNav customer care at 888-353-6284 to see if it is item e).
Account Not Found
Visit www.TeleNav.com or contact TeleNav Customer Care at 1-888-353-6284 to
order TeleNav.
Account Cancelled or Expired
Visit www.TeleNav.com or contact TeleNav Customer Care at 1-888-353-6284 to
order TeleNav.
Invalid Login
Your account number is your 10-digit carrier phone number beginning with area
code. Your PIN is a 4-digit number you assign. If you have forgotten your PIN,
call TeleNav Customer Care at 1-888-353-6284.