Available without logging in, My telenav, Error conditions – Telenav for Verizon Supported Devices: v5.1 for BlackBerry Storm User Manual
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Available Without Logging In
The following features are available without logging in:
• Route planning for planning a trip by entering the starting and destination addresses (this does not
update information on your phone).
• The Directory (Search) for finding restaurants, motels, stores, churches, schools, government offices,
etc. You can also get addresses, phone numbers, maps, and directions.
• Contact Customer Support.
My TeleNav
In My TeleNav, which requires logging in with your phone number and PIN, you can also:
• Add an address and save it to the My Favorites list on your phone. The next time you launch the
TeleNav GPS Navigator application on your phone, the new address will appear in your My Favorites
and Recent Places lists.
NOTE: If the TeleNav GPS Navigator application is running on your phone when you save the address on
the website, the new address will show up in your My Favorites list or your Recent Places list only if you
have not accessed these lists in your current TeleNav GPS Navigator session. If you have already
accessed one of these lists in your current session, the new address will not appear in these lists until you
close and then re-launch TeleNav GPS Navigator.
• Manage addresses in your My Favorites and Recent Places lists (both of which update information on
your phone). These lists can grow to an unlimited length. You can also delete addresses you no longer
need.
• Update your personal information including your home and work addresses and your email address.
• Change your PIN number.
• Shop at the TeleNav online store.
If you need to migrate your TeleNav account to a different phone number, please call TeleNav Customer Care at
1-888-353-6284. For security reasons, you cannot perform this change unassisted.
16. Error Conditions
Account cancelled
You do not have a valid TeleNav GPS Navigator account. Contact TeleNav GPS Navigator Customer Care at
1-888-353-6284.
Account not found
You do not have a valid TeleNav GPS Navigator account. Contact TeleNav GPS Navigator Customer Support at
1-888-353-6284.
© TELENAV, INC. 2003-2009
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