AirSep 15062781 - Manual (Page 14)

14 — 15062781 B
Alarm Conditions Table
Audible
Alarm
Colored led Cause Your Action
Off Green Solid The concentrator is working properly. None
Continuous RED Solid
The concentrator has lost power but
the power switch is still in the “ON”
position. Verify that the concentrator’s electrical cord is plugged into an outlet and that
the outlet has power. Try a different outlet. If the problem continues, connect to a
back-up oxygen supply and contact your healthcare provider.
Continuous RED Solid System Malfunction
Turn the power switch in the “OFF” position immediately. Disconnect the AC
Power from the wall outlet. Wait 5 minutes. Connect the AC Power back into the
wall outlet and turn the concentrator back on again. If the alarm continues, ser-
vice is required. Connect to a backup oxygen supply and contact your healthcare
provider immediately.
Beeping RED Flashing
Product Flow Rate Too High or Too
Low
1. Ensure that the cannula is not kinked or blocked. If used with a humidifier
bottle, ensure that it is filled properly and not creating a blockage.
2. Ensure that the Companion 5 has proper ventilation. It needs to be at least 12
inches from any surface to ensure the vents are not blocked.
3. If the problem persists, switch to an alternate source of oxygen and contact
healthcare provider for assistance.
Continuous Yellow Solid
The Companion 5 has detected low
oxygen levels. 1. Ensure the air intake filter is not is not clogged or restricted. Clean and replace
the filter if necessary.
2. Ensure the Companion 5 is in a well-ventilated area. Make sure there are at
least 12 inches between the back and sides of the Companion and any obstruc-
tions (furniture, curtain, etc.).
3. If the condition persists, switch to an alternate source of oxygen and contact
your healthcare provider immediately.
Beeping Yellow Flashing
The Companion 5 has detected low
oxygen levels.
It is recommended that you contact your healthcare provider if
your concentrator displays any alarms or if you feel that your
concentrator is not working properly. You should not attempt
to repair the concentrator yourself. Repair should only be
performed by a trained service technician. However, there are
Troubleshooting
User Troubleshooting Table
Problem Possible Cause Your Action
The concentrator
is turned on, but
it is not operating
properly.
1. The electrical cord is not plugged in to an outlet. 1. Plug in the electrical cord.
2. The electrical outlet is not providing power. 2. Check your household fuse and circuit. Try a different outlet.
3. Internal failure.
3. Connect to a back-up oxygen supply. Contact your healthcare provider
immediately.
You are experiencing
low or no oxygen
flow.
1. The flow control setting has been changed.
1. Verify that the flow control knob is set on your appropriate Liter Per
Minute (LPM) setting prescribed by your doctor.
2. Tubing has been disconnected.
2. Verify that the tubing is tight at all connections (outlet barb, bubble
humidifier, water trap, etc). Re-secure any connections if necessary.
3. The oxygen tubing or cannula is kinked. 3. Check for kinks or blockages in your tubing. Repair if needed.
4. There is a leak in your cannula or tubing.
4. Inspect all tubing and the cannula for leaks. You can do this by either
listening or feeling for escaping air. Replace leaky tubing or cannula.
5. Air flow into the concentrator is impeded.
5. Verify that nothing is blocking the inlets of the concentrator. Be sure it is
at least 12 inches (30 cm) away from furniture, walls, or other obstructions.
6. Internal failure.
6. Connect to a back-up oxygen supply. Contact your healthcare provider
immediately.
Note: If your Companion 5 is still alarming after using the Alarm Conditions and Troubleshooting tables, please contact Technical Service at
1-800-482-2473 with the alarm code displayed on the LCD Display.
some troubleshooting steps that you can take if you experience
problems with your CAIRE Companion 5. They are outlined
in the following table. You can use this chart by following the
checks for your problem in numerical order.