Before you call for service – GE CT918STSS User Manual
Page 28
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Before You Call For Service…
Troubleshooting Tips
Problem
Possible Causes
What To Do
Oven temperature too Oven thermostat •
See
the
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hot or too cold
needs adjustment.
section.
Oven will not work
A fuse in your home may
• Replace the fuse or reset the circuit breaker.
be blown or the circuit
breaker
tripped.
Oven controls improperly set. •
See
the
Using the oven section.
Oven will not self-clean The oven temperature
• Allow the oven to cool and reset the controls.
is too high to set a
self-clean
operation.
Oven controls improperly set. • See the Using the self-cleaning oven section.
The probe is plugged into
• Remove the probe from the oven.
the outlet in the oven.
“Crackling” or
This is the sound of the
• This is normal.
“popping” sound
metal heating and cooling
during both the cooking and
cleaning
functions.
Excessive smoking
Excessive soil. •
Press
the
Clear/Off pad. Open the windows to rid
during clean cycle
the room of smoke. Wait until the LOCKED light goes
off. Wipe up the excess soil and reset the clean cycle.
Oven door will
Oven too hot.
• Allow the oven to cool below locking temperature.
not open after
a clean cycle
Oven not clean after
Oven controls not properly set. • See the Using the self-cleaning oven section.
a clean cycle
Oven was heavily soiled.
• Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
“LOCKED” flashes
The self-clean cycle has
• Close the oven door.
in the display
been selected but the
door is not closed.
LOCKED light is on
The oven door is locked •
Press
the
Clear/Off pad. Allow the oven to cool.
when you want to cook because the temperature
inside the oven has not
dropped
below
the
unlocking
temperature.
In a 27” double oven, both.
• Wait until the oven is done cleaning or cancel Clean by
doors lock when one oven is pressing
the
Clear/Off pad. Allow the oven to cool.
in Clean.