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Before you call for service – GE CT918STSS User Manual

Page 27

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Before You Call For Service…

GEAppliances.com

Troubleshooting Tips

Save time and money! Review the charts on the

following pages first and you may not need to call for

service.

Problem

Possible Causes

What To Do

Control signals after

You forgot to enter a bake

Press

the

Bake pad and desired temperature

entering cooking time

temperature or cleaning

or

the

Self Clean Std/Low pad and desired clean time.

or delay start

time.

Food does not bake

Oven controls improperly set. • See the Using the oven section.

or roast properly

Rack position is incorrect

• See the Using the oven section.

or the rack is not level.
Oven thermostat needs

See

the

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adjustment.

section.

Food does not

Oven door is open.

• Close the door. This model is designed for closed door

broil properly

broiling only. Always broil with the door closed.

Oven controls improperly set. • Make sure you press the Broil Hi/Lo pad.

Improper rack position

• See the Broiling Guide.

being

used.

Food being cooked

• For best results, use a pan designed for broiling.

in a hot pan.

Make sure it is cool.

Cookware not suited

• For best results, use a pan designed for broiling.

for

broiling.

The probe is plugged into

• Unplug and remove the probe from the oven.

the outlet in the oven.

In some areas the power

• Preheat the broil element for 10 minutes.

(voltage) may be low.

• Broil for the longest period of time recommended

in the Broiling Guide.

Clock and timer

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

do not work

blown or the circuit breaker

tripped.

Oven controls improperly set.

See

the

Using the clock, timer and control lockout

section.

Oven light does

Light bulb is loose or defective. • Tighten or replace the bulb.

not work

Pad operating light is broken. • Call for service.

Extension rack is noisy The rack was cleaned in the • See Extension Rack in the Care and cleaning section.

and/or difficult to slide self-clean cycle and now

• Do not spray with cooking spray or other lubricant

needs to be lubricated.

sprays.

Bearings have become

• Install the rack in the oven (see Extension Rack in

misaligned due to handling. the Using the oven section) and pull firmly on the sliding portion

until it reaches full extension. This will reset the bearings to their

proper position.

Release levers on

The rack was cleaned in the • Shake and apply the graphite lubrication, shipped

extension rack become self-clean cycle, or the original with your oven, onto the moving parts of the release

difficult to use

lubrication was removed by levers and paddle mechanisms. Do not spray with

cleaning.

cooking spray or other lubricant sprays.

27

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