Before you call for service – GE CT918STSS User Manual
Page 27
Before You Call For Service…
GEAppliances.com
Troubleshooting Tips
Save time and money! Review the charts on the
following pages first and you may not need to call for
service.
Problem
Possible Causes
What To Do
Control signals after
You forgot to enter a bake •
Press
the
Bake pad and desired temperature
entering cooking time
temperature or cleaning
or
the
Self Clean Std/Low pad and desired clean time.
or delay start
time.
Food does not bake
Oven controls improperly set. • See the Using the oven section.
or roast properly
Rack position is incorrect
• See the Using the oven section.
or the rack is not level.
Oven thermostat needs •
See
the
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adjustment.
section.
Food does not
Oven door is open.
• Close the door. This model is designed for closed door
broil properly
broiling only. Always broil with the door closed.
Oven controls improperly set. • Make sure you press the Broil Hi/Lo pad.
Improper rack position
• See the Broiling Guide.
being
used.
Food being cooked
• For best results, use a pan designed for broiling.
in a hot pan.
Make sure it is cool.
Cookware not suited
• For best results, use a pan designed for broiling.
for
broiling.
The probe is plugged into
• Unplug and remove the probe from the oven.
the outlet in the oven.
In some areas the power
• Preheat the broil element for 10 minutes.
(voltage) may be low.
• Broil for the longest period of time recommended
in the Broiling Guide.
Clock and timer
A fuse in your home may be
• Replace the fuse or reset the circuit breaker.
do not work
blown or the circuit breaker
tripped.
Oven controls improperly set. •
See
the
Using the clock, timer and control lockout
section.
Oven light does
Light bulb is loose or defective. • Tighten or replace the bulb.
not work
Pad operating light is broken. • Call for service.
Extension rack is noisy The rack was cleaned in the • See Extension Rack in the Care and cleaning section.
and/or difficult to slide self-clean cycle and now
• Do not spray with cooking spray or other lubricant
needs to be lubricated.
sprays.
Bearings have become
• Install the rack in the oven (see Extension Rack in
misaligned due to handling. the Using the oven section) and pull firmly on the sliding portion
until it reaches full extension. This will reset the bearings to their
proper position.
Release levers on
The rack was cleaned in the • Shake and apply the graphite lubrication, shipped
extension rack become self-clean cycle, or the original with your oven, onto the moving parts of the release
difficult to use
lubrication was removed by levers and paddle mechanisms. Do not spray with
cleaning.
cooking spray or other lubricant sprays.
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