beautypg.com
Print troubleshooting.................................................................................................................87
Envelopes print incorrectly.................................................................................................87Borderless printing..............................................................................................................88The printer is not responding or nothing happens when I try to print.................................88The printer prints meaningless characters.........................................................................92Page order..........................................................................................................................92The margins are not printing as expected..........................................................................92Text or graphics are cut off at the edge of the page...........................................................93A blank page came out while printing.................................................................................95Paper is not picked up from the input tray..........................................................................96
Print quality troubleshooting.....................................................................................................98
Wrong, inaccurate, or bleeding colors................................................................................99Ink is not filling the text or graphics completely................................................................102The printout has a horizontal band of distortion near the bottom of a borderlessprint...................................................................................................................................104Printouts have horizontal streaks or lines.........................................................................105Printouts are faded or have dull colors.............................................................................107Printouts seem blurry or fuzzy..........................................................................................108Vertical streaks.................................................................................................................110Printouts are slanted or skewed.......................................................................................110Ink streaks on the back of the paper................................................................................111Poor black text..................................................................................................................111The printer prints slowly....................................................................................................113Printhead maintenance.....................................................................................................113
Clean the printhead....................................................................................................114Align the printhead......................................................................................................114Print and evaluate a print quality report......................................................................114Advanced printhead maintenance..............................................................................120Advanced ink cartridge maintenance.........................................................................125
Solve paper-feed problems....................................................................................................127Solve copy problems..............................................................................................................129
No copy came out.............................................................................................................129Copies are blank...............................................................................................................130Documents are missing or faded......................................................................................130Size is reduced.................................................................................................................130Copy quality is poor .........................................................................................................131Copy defects are apparent...............................................................................................131The printer prints half a page, then ejects the paper........................................................132Paper mismatch................................................................................................................132Copy A3/11x17 animation did not display........................................................................132
Solve scan problems..............................................................................................................132
Scanner did nothing..........................................................................................................132Scan takes too long..........................................................................................................133Part of the document did not scan or text is missing........................................................133Text cannot be edited.......................................................................................................134Error messages appear....................................................................................................134Scanned image quality is poor ........................................................................................134Scan defects are apparent...............................................................................................135Scan A3/11x17 animation did not display.........................................................................136
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