HP Officejet 7500A Wide Format e-All-in-One Printer - E910a - Manual (Page 102)

If this did not solve the issue, try the next solution.
Solution 5: Check for a paper jam
Solution: Check for paper debris in the front of the printer. Remove any debris you
find.
CAUTION: Trying to clear a paper jam from the front of the printer can damage
the print mechanism. Always access and clear paper jams through the rear access
panel.
Cause: Paper debris may be present, but not detected by the sensor.
Solution 6: Service the printer
Solution: If you have completed all of the steps provided in the previous solutions,
contact HP support for service.
Go to: www.hp.com/support.
If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
Cause: Your printer needs servicing.
Print quality troubleshooting
Use this section to solve these print quality problems:
•
Wrong, inaccurate, or bleeding colors
• Ink is not filling the text or graphics completely
• The printout has a horizontal band of distortion near the bottom of a borderless print
• Printouts have horizontal streaks or lines
• Printouts are faded or have dull colors
• Printouts seem blurry or fuzzy
• Vertical streaks
• Printouts are slanted or skewed
• Ink streaks on the back of the paper
• Poor black text
• The printer prints slowly
• Printhead maintenance
Chapter 8
98 Solve a problem