HP CD-Writer Plus External 9200e Drive - Manual (Page 35)

Before You Call HP 35
Sound card
In Windows 95 and Windows 98 from the Start menu on the taskbar,
select Settings and then Control Panel. Double-click on System.
Select the Device Manager tab. Double-click on Sound, video, and
game controllers. Write down the names of the devices that are
displayed. Example: Sound Blaster
In Windows NT from the Start menu on the taskbar, select Settings and
then Control Panel. Double-click on Multimedia, select the Devices
tab, and double-click Audio Devices. The sound card is listed under Audio
Devices. Example: Sound Blaster
SCSI card brand/model and SCSI card settings
In Windows 95 and Windows 98 from the Start menu on the taskbar,
select Settings and then Control Panel. Double-click on System.
Select the Device Manager tab. Double-click on SCSI Controllers.
Double-click on the SCSI card name, and then click on the Resources
tab. Example: Adaptec 1520, Input/Output Range 110-11F, Interrupt Request
11, Direct Memory Access 7
In Windows NT from the Start menu on the taskbar, select Settings and
then Control Panel. Double-click on SCSI Adapters. Select the SCSI
card for which you want information and click on Properties. The
CardInfo tab provides the card’s manufacturer, and the Resources tab
provides the card settings. Example: Adaptec 1520, Input/Output Range 110-
11F, Interrupt Request 11, Direct Memory Access 7
Other SCSI devices
Click the Start button on your taskbar, select Programs, HP CD-
Writer Plus or HP DVD Writer, Utilities, and select List SCSI
Devices. Write down the names and SCSI IDs of the devices that are
displayed.
Drive Self-Diagnostics test
Click Start on the taskbar, then select Programs, HP CD-Writer Plus
or HP DVD Writer, Utilities, and Diagnose. Select the drive and
then click on the Tests tab. Select Drive Self-Diagnostics and click
Perform Test.
The most recent diagnostic utility results are saved in C:/Program Files/
Diagnose/Logs as DRIVELOG.TXT and TESTLOG.TXT.