Where to find this information – HP CD-Writer Plus External 9200e Drive User Manual
Page 33
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Before You Call HP
33
Where to Find This Information
Drive series number
The drive’s series number appears on the front of the new drive. Example:
7500 Series
Drive firmware version
Drive information, including firmware version, can be found by clicking
on the Start menu on the taskbar, then selecting Programs, HP CD-
Writer Plus or HP DVD Writer, Utilities, and Diagnose. Select the
drive and then click on the Drive Data tab. The firmware version is
listed in the FW Rev dialog box. Example: Firmware: 1.0
Computer brand and model
Operating system and version?
Windows 95, Windows 98, or
Windows NT 4.0
Version Number:
(for NT) Service Pack Number:
Amount of memory installed
Other CD-ROM or DVD-ROM
drives? yes/no
(If yes, list them)
Sound card? yes/no
Type:
SCSI card brand/model
SCSI card settings
Input/Output Range (I/O):
Interrupt Request (IRQ):
Direct Memory Access (DMA):
Other SCSI devices connected? yes/
no
(If yes, list them)
Passed Drive Self-Diagnostics test?
yes/no
Information (Help on page 33)
For your computer