Calling hp technical support – HP XP Business Copy Software User Manual
Page 106
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Table 39 Error Code and Error Contents When Operating RAID Manager (continued)
Error Contents
Error Code (SSB2)
Error Code (SSB1)
Because the volume specified as the P-VOL was the source volume for
XP Auto LUN, the pair creation was rejected.
2387
b9a0/b9a1/b9a2/
b9a5/b9a6/b9ae/
b9af
Because the number of the pairs in a consistency group exceeded the
definable maximum number of pairs, the registering of the pair in the
consistency group was rejected.
2394
Because the pair sharing the specified P-VOL as the P-VOL was
undergoing the reverse copy operation or the quick restore operation,
the pair operation was rejected.
2395
Because the L1 pair sharing the specified P-VOL as the root volume
was undergoing the reverse copy operation or the quick restore
operation, the pair operation was rejected.
2396
Because the L2 pair sharing the specified P-VOL or S-VOL as the node
volume was undergoing the reverse copy operation or the quick restore
operation, the pair operation was rejected.
2397
Because the status of the specified pair was not PSUS or PSUE, the
quick restore operation or the reverse copy operation was rejected.
2398
Because some of the pairs sharing the specified P-VOL as the P-VOL
were not in PSUS or PSUE status, the quick restore operation or the
reverse copy operation was rejected.
2399
Because the volume specified as the P-VOL was specified as the P-VOL
for HP StorageWorks XP for Compatible Extended Remote Copy (XRC),
the quick restore operation or the reverse copy operation was rejected.
23A8
Because the volume specified as the P-VOL was specified as the P-VOL
for Concurrent Copy (CC), the quick restore operation or the reverse
copy operation was rejected.
23A9
Because the volume specified as the S-VOL was specified as the P-VOL
for Compatible XRC, the pair operation was rejected.
23AA
Because the volume specified as the S-VOL was specified as the P-VOL
for Concurrent Copy, the pair operation was rejected.
23AB
Because the specified consistency group number was being used by
ShadowImage for Mainframe, the registering of the pair in the
consistency group was rejected.
23AF
Because the volume specified as the S-VOL could not be used as the
S-VOL because of Volume Security settings, the pair creation was
rejected.
23BB
The pair operation was rejected because the specified volume did not
exist.
B911
The pair operation was rejected because the S-VOL specified at the
pair operation did not exist.
B912
The pair operation was rejected because the mirror ID was invalid.
B913
Calling HP Technical Support
If you need to call HP technical support, make sure to provide as much information about the
problem as possible, including:
•
The circumstances surrounding the error or failure.
•
The XP Business Copy (or other) error codes displayed on the Remote Web Console computer.
•
The exact content of any error messages displayed on the host systems.
106 Troubleshooting