HP Pavilion a6177c Desktop PC - Manual (Page 21)

Troubleshooting
Why can’t I add my device?
If you are having trouble adding your device to your network, please try the following:
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Connect the router directly to your Intel Viiv processor technology-based PC.
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Make sure the NMD has power.
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Follow the device manufacturer’s instructions for adding a device.
Where should I put my wireless device?
For optimal performance, the router needs to be placed close enough to establish a strong signal. Here are some
tips for where to and not to place the device:
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Do not place the wireless device behind the TV, under a desk, in a closet.
•
The antenna needs to be able to send its signal uninterrupted to the PC.
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If the wireless signal is not Good or Excellent, move the device to a different location and test the
signal strength again.
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The maximum distance between is about 150 feet.
Metal interferes with wireless signal transmission. Metal doors, lath and plaster walls, and heating and
air conditioning ductwork are barriers to this signal type.
Why doesn’t the PC detect my wireless device?
There are a few things for you to check:
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Check that the antenna is attached to the device.
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Check that the device has power.
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Check that the router is on.
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Follow the tips in “Where should I put my wireless device.”
Why doesn’t the device user interface appear on my TV?
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In order for your TV to work, you must set it to an AV or Video channel. Consult the television
manufacturer’s documentation about how to do this.
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Make sure the device and TV have power.
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If you’ve added your device and you don’t see the media server on your TV, unplug your device and
plug it in again.
Setting up my device failed, now what?
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If your device is wired, check that there is power to the router and power to the NMD.
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If your device is wireless, make sure the wireless signal is Good or Excellent.
•
If wireless, you might need to enter the passcode again. If the passcode time has expired, see the next
solution.
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