HP Photosmart A637 Compact Photo Printer - Manual (Page 81)

Device messages
The following is a list of error messages that may appear while your printer is connected
to a computer:
• Low on ink
• The print cartridge is old or damaged
• The print cartridge is missing or incorrect
• The print carriage has stalled
• The printer is out of paper
• There is a paper jam
• The paper loaded does not match the paper size selected
• Insert only one memory card at a time
• There was a problem with the memory card
Low on ink
Solution: Have a replacement cartridge on hand to avoid printing interruptions. You
do not have to replace the cartridge until print quality deteriorates. If you have installed
a refilled or remanufactured print cartridge, or a cartridge that has been used in
another printer, the ink level indicator will be inaccurate or unavailable.
NOTE: Ink level warnings and indicators provide estimates for planning
purposes only. When you receive a low-ink warning message, consider having a
replacement cartridge available to avoid possible printing delays. You do not need
to replace the print cartridges until print quality becomes unacceptable.
Cause: The print cartridge is estimated to be low on ink and may need to be
replaced soon.
The print cartridge is old or damaged
Solution: Troubleshoot and replace the cartridge, if necessary.
To troubleshoot a print cartridge
1. Replace remanufactured or refilled cartridges, if installed, with genuine HP
products.
2. Remove the cartridge and then reinstall it. For more information, see “Insert or
replace the print cartridge” on page 60 .
3. Make sure the cartridge is compatible with the printer.
4. If this does not work, replace the cartridge.
Cause: The print cartridge may be old or damaged.
Device messages 79
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