Print cartridge errors – HP Photosmart 8050xi Printer User Manual

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Gently remove the jammed paper from the printer.

Replace the rear access door.

Plug in the printer and turn it on.

When you have cleared the paper jam, print your document again.

Error message: Out of paper. Load paper then press OK.

Solution

Load paper, then press

to print again. For paper-loading

instructions, see

Error message: Unsupported media size. Job was cancelled. Press OK.

Solution

The printer cannot use the size of paper loaded. Press

, then load

a supported paper size instead. For a list of supported paper sizes, see

Error message: Automatic paper sensor failed.

Solution

The automatic paper sensor is obstructed or damaged. Try moving

the printer out of direct sunlight, then press

and try printing again. If this does

not work, go to

or contact Customer Care.

Print cartridge errors

Before contacting Customer Care, read this section for troubleshooting tips or go to
the online support services at

Error message: Cartridge failed.

Solution

The specified print cartridge may be old or damaged. Try the following:

Remove the cartridge and then reinstall it. For more information, see

If this does not work, replace the cartridge.

Error message: Cartridge failed. Replace it, or remove it to print using ink-
backup printing mode.

Solution

The specified print cartridge may be old or damaged. Try the following:

Remove the cartridge and then reinstall it. For more information, see

If this does not work, replace the cartridge. You can also print in Ink-backup
Printing Mode by removing the damaged cartridge.

HP Photosmart 8000 series User's Guide