Troubleshooting, Printer hardware problems – HP Photosmart 8050xi Printer User Manual
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Troubleshooting
The HP Photosmart printer is designed to be reliable and easy to use. This chapter
answers frequently asked questions about using the printer and printing without a
computer. It contains information about the following topics:
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For additional troubleshooting information, see:
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Software installation troubleshooting: The Quick Start booklet that came with
the printer.
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Printer software and printing from a computer troubleshooting: The
onscreen HP Photosmart Printer Help. For information about viewing the
onscreen Printer Help, see
Printer hardware problems
Before contacting Customer Care, read this section for troubleshooting tips or go to
the online support services at
Note
If you want to connect the printer to a computer with a USB cable,
HP recommends using a cable of less than 3 meters (10 feet) in length to
minimize injected noise due to potential high electromagnetic fields.
The Print light is pulsing green but the printer is not printing.
Solution
The printer is busy processing information. Wait for it to finish.
The Status light is flashing red.
Solution
The printer requires attention. Try the following:
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Check the printer screen for instructions. If you have a digital camera
connected to the printer, check the camera screen for instructions.
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If the printer is not connected to a computer, check for the following problems:
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Main cover open
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Out of paper
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Paper jam
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Print carriage jammed or stuck
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Print cartridge missing or inserted incorrectly
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Print cartridge tape not removed
HP Photosmart 8000 series User's Guide
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