Troubleshooting – HP SmartStart-Software User Manual
Page 22
Troubleshooting 22
Troubleshooting
Troubleshooting installation of PSP for Microsoft
Windows
You might encounter the following issues with the Microsoft® Windows® PSPs.
•
How do I set the rules for Windows® Firewall and Security Policy?
When the Windows® Security Alert dialog box appears, click Unblock, and then select your firewall
settings as follows:
a.
Click Start>Control Panel>Administrative Tools>Windows Firewall with Advanced
Security>Inbound Rules>Remote Administration (NP-IN).
b.
Select Enabled, and then select Allow the connections.
•
The Insight Management Agents failed to install while upgrading from Windows Server® 2003 to
Windows Server® 2008.
Microsoft® recommends that you remove all software from the system before upgrading from
Windows Server® 2003 to Windows Server® 2008. If you leave software applications on the
system during the upgrade process, Microsoft® does not guarantee the stability of the operating
system or the software after the upgrade is complete.
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