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Troubleshooting, Troubleshooting resources, Resolving issues – HP EliteBook Folio 1040 G1 Notebook PC User Manual

Page 94: Appendix b troubleshooting, Troubleshooting resources resolving issues, B troubleshooting

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B Troubleshooting

The following sections are included in this appendix:

Troubleshooting resources

Access website links and additional information about the computer through HP Support Assistant.

To access HP Support Assistant on the Start screen, select the HP Support Assistant app.

NOTE:

Some checkup and repair tools require an Internet connection. HP also provides

additional tools that do not require an Internet connection.

Contact HP support. For U.S. support, go to

http://www.hp.com/go/contactHP

. For worldwide

support, go to

http://welcome.hp.com/country/us/en/wwcontact_us.html

.

Choose from the following types of support:

Chat online with an HP technician.

NOTE:

When chat is not available in a particular language, it is available in English.

E-mail HP support.

Find HP support worldwide telephone numbers.

Locate an HP service center.

Resolving issues

The following sections describe several common issues and solutions.

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Appendix B Troubleshooting

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