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HP EliteBook Folio 1040 G1 Notebook PC User Manual

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Starting Computer Setup .......................................................................................... 70
Navigating and selecting in Computer Setup .............................................................. 71
Restoring factory settings in Computer Setup ............................................................... 71
Updating the BIOS .................................................................................................. 72

Determining the BIOS version .................................................................... 72
Downloading a BIOS update ..................................................................... 73

Using MultiBoot ..................................................................................................................... 74

About the boot device order ..................................................................................... 74
Choosing MultiBoot preferences ................................................................................ 74

Setting a new boot order in Computer Setup ............................................... 74
Dynamically choosing a boot device using the f9 prompt .............................. 75
Setting a MultiBoot Express prompt ............................................................. 75
Entering MultiBoot Express preferences ....................................................... 76

Using HP PC Hardware Diagnostics (UEFI) (select models only) .................................................... 76

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 76

13 Support ........................................................................................................................ 78

Contacting support ................................................................................................................. 78
Labels ................................................................................................................................... 79

14 Specifications ............................................................................................................... 80

Input power ........................................................................................................................... 80
Operating environment ........................................................................................................... 80

Appendix A Traveling with the computer ........................................................................... 82

Appendix B Troubleshooting .............................................................................................. 84

Troubleshooting resources ....................................................................................................... 84
Resolving issues ..................................................................................................................... 84

The computer is unable to start up ............................................................................. 85
The computer screen is blank .................................................................................... 85
Software is functioning abnormally ............................................................................ 85
The computer is unusually warm ................................................................................ 85
An external device is not working ............................................................................. 86
The wireless network connection is not working .......................................................... 86
An optional external optical disc does not play ........................................................... 86
A movie is not visible on an external display .............................................................. 87
The process of burning an optional external disc does not begin, or it stops before
completion ............................................................................................................. 87

ENWW

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