HP CD-Writer Plus Internal 8200i Drive - Manual (Page 16)

English-16 Installing CD-Writer Plus and Software
HP Customer Support
Your local reseller has the latest information regarding HP products and services. If
your reseller is not able to help, you can obtain support from HP directly either
through free 24-hours/day interactive electronic services or by telephone (free during
warranty). To get help with the software that came with CD-Writer Plus, call the
appropriate number listed below (free during warranty).
America Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . Keyword: hpstor
CompuServe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Go HPSYS
World Wide Web . . . . . . . . . . . . . .www.hp.com/isgsupport/cdplus
HPFirst Faxback Service Dial the fax number from a touch-tone phone or
Group 3 fax machine and follow the voice prompts to select the index of available
support and product information documents.
USA and Canada . . . . . . . . . . . . . . . 800-368-9673 or 970-635-1510
E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . [email protected]
FTP Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ftp.hp.com
Login: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . anonymous
Password: . . . . . . . . . . . . . . . . . . . . . . . . . (Your email address)
Directory: /pub/information_storage/surestore/cd-writer_plus
Telephone
USA (Support available 24 hours a day, 7 days a week)
Literature and dealer referral . . . . . . . . . . . . . . . . 970-635-1500
During warranty period
Technical support . . . . . . . . . . . . . . . . . . . . . . . . 970-635-1500
After warranty period (charges begin only when you connect to a Support Technician,
prices are subject to change without notice)
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . 800-810-0130
(Per incident fee of $25 US dollars charged to
Visa, MasterCard or American Express)
U.S. only Technical Support. . . . . . . . . . . . . . . . . 900-555-1800
($2.50 per minute/maximum of $25. You must be 18 years
of age or have parental permission to call 900 numbers.)
Use these Technical Support numbers during and after your warranty period. No charge
for technical support during warranty period. Per incident charge after warranty period.
Canada (M-F, 8:00-20:00 Eastern Time)
Technical support in English and French . . . . . . 905-206-4663
Pour assistance en français et anglais . . . . . . . . . 905-206-4663
Latin America
Argentina (M-F, 8:30-19:30) . . . . . . . . . . . . . . (54) (1) 787 8080
Brazil (M-F, 8:00-19:00) . . . . . . . . . . . . . . . . (55) (11) 829 6612
Chile (M-F, 8:30-18:30) . . . . . . . . . . . . . . . (56) (2) 800 360999
Mexico (M-F, 8:30-18:30) . . . . . . . . . . . . . (52) (5) 800 22 14700
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (52) (5) 800 90 52900
Venezuela (M-F, 9:00-18:00). . . . . . . . . . . . . . (58) (2) 207 8488
FAX USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 970-667-0997