Returning a drive, English-14 – HP CD-Writer Plus Internal 8200i Drive User Manual
Page 14
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English-14
Installing CD-Writer Plus and Software
connector. The other device may be jumpered to Cable-select rather
than Master or Slave. If this is true, the location of the data-cable
connector (middle/end) is very important. Did you follow the Install
Recommendation’s instructions for determining the jumper setting
on page 5?
■
For Sony and Goldstar CD-ROMs, try configuring the CD-Writer Plus
as Master and the CD-ROM as Slave.
Error message when I double-click on the CD-Writer Plus icon.
■
There is no CD in the CD-Writer Plus drive. Insert a CD and try again.
■
After inserting a CD, wait until the light on the front of the drive
stops flashing and stays green, then click on the CD-Writer Plus icon.
■
The CD may be in the tray upside-down or a little off-center; try
reinserting the CD. The label should be facing up.
■
You are trying to read from a blank recordable CD. Try again after
copying some information to the CD.
I already placed Software Disc 1 in the CD-Writer Plus, but it
continues to prompt me to insert the CD.
■
Make sure the jumper on the CD-Writer Plus is set as advised in the
Install Recommendation Printout for your computer.
■
Check the data cable and make sure the cable’s colored edge is aligned
with PIN-1 on the CD-Writer Plus drive.
Returning a Drive
If your Hewlett-Packard product requires repair or replacement, call the
appropriate number for your country from the list beginning on page A-2
in Appendix A: Customer Support, to receive instructions.