Troubleshooting general printing problems – HP LaserJet 6pmp Printer series User Manual
Page 92

Troubleshooting General Printing Problems
Tray Selection
•
Printer selects media from the wrong tray.
•
Make sure the tray selection in the software application is set
correctly.
•
Remove any media in Tray 1 to make Tray 2 the priority tray.
Print Speed
•
Slow print speed is caused by the software application and complexity
of the print job.
•
For faster printing, reduce the complexity of the page or install more
memory.
Blank, Distorted, or Incomplete Printing
•
Pages print but are totally blank.
•
The sealing tape may still be in the toner cartridge. See page 1-6.
•
Pages print but are garbled, images overprint on a page, or only a
portion of the page prints.
•
A PostScript job was sent to the printer while the printer was set to
receive a PCL job.
•
Make sure the software application is using the correct printer driver.
•
The data file sent to the printer may be corrupt. Try printing a self
test to see if it prints correctly (see page 2-9).
•
Replace the printer cable with a cable you know works to see
whether or not the cable is bad.
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Problem Solving
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